Chem-Dry Carpet Cleaning Franchises High Repeat Customer Rate Drives Profits for Owners
96% of Chem-Dry customers hire us again, which boosts revenue and lowers marketing costs for carpet cleaning franchise owners
For a new business owner, the foremost challenge is getting your first customer. The next challenge is getting that customer to come back and bring along a friend. That?s why it?s great to be part of an established business that already has a fan base of customers, and whose service is so superior to competitors that customers almost never turn away.
Chem-Dry is America?s largest carpet cleaning franchise, and it?s not even close. Chem-Dry has nearly twice as much market share as its nearest competitor. At the same time, 96% of Chem-Dry customers become repeat customers ? an industry-leading figure that?s worth lot more than mere bragging rights, since repeat customers boost revenues and profits and often refer friends and family members to Chem-Dry.
Check out some of the word of mouth that Chem-Dry enjoys online. Here are a few recent examples from Yelp:
Review of Baker?s Chem-Dry in San Francisco:
?Prior to Baker’s coming by, my carpets looked awful. I dated a guy that spilled an average of a glass of red wine a week on my carpets and it showed. Derald showed up in the window of time that Baker’s provided and was very friendly and honest about whether or not he could get the stains out. He finished the job in an hour. Neither of us could believe how good the carpets looked. Baker’s is great…? ? Zoe H.
Review of Capital of Texas Chem-Dry in Austin, Texas:
?If everyone I deal with among all of the various service providers did as good a job as Capital of Texas Chem-Dry, I would be a much more trusting customer. I have no complaints at all. My carpet and home is now fresher and cleaner than ever. ? The charges were a little less than the over the phone rough estimate. The quality of work exceeded all of my expectations. I would not hesitate to recommend this company for carpet cleaning. I was so pleased that I requested to be placed on a regular return schedule for follow up light maintenance cleaning.? ? Glenn T.
Review of Aloha Chem-Dry in Honolulu:
?My husband and I have been utilizing services with Chem-Dry companies for over 15 years on the mainland and here in Hawaii, best carpet cleaners. My husband saw the reviews for Aloha Chem-Dry on Yelp here in Hawaii and they were great. My carpets look sooooo clean…? ? Carmel Y.
Repeat business and word-of-mouth generates about 80% of the business for an established Chem-Dry, lowering the marketing cost needed to generate revenue.
?Customers are impressed by Chem-Dry,? says vice president of franchise development D?wayne Tanner. ?When our franchisees show up, they arrive in a clean van, wearing a crisp uniform, and with professional training that sets homeowners at ease. The fact that we clean incredibly well and use non-toxic solutions to keep customers? homes healthy also wins us a lot of fans. And the fact that there are 2,000 Chem-Dry franchises already in the United States means that when you open a new business, a lot of customers will already know who you are and be eager to hire you.?
Interested in joining a top-rated low-cost business with a stratospheric rate of repeat business? Visit chemdryfranchise.com to learn about startup costs, financial performance of existing franchisees, and to find out about the in-house financing that Chem-Dry owners to help new business owners get started.