Chem-Dry Franchise Customer Review: Paul Wright of Mount Juliet, Tenn.
Songwriter, record producer was sold on Chem-Dry cleaning franchise from the first job
Paul Wright had tried to clean his carpet himself. It was hard work ? time-consuming, energy-sapping. He eventually decided, ?enough of this,? and scouted around for a good carpet cleaning company, eventually hiring Chem-Dry.
That was about 15 years ago, when Paul lived near the airport in Nashville, and he hasn?t looked back. Bob Sweeney still comes out once a year to clean the carpet where Paul lives now, in nearby Mount Juliet, Tenn., to shoot the breeze and get Paul?s carpet cleaner and healthier.
?It really made a difference. It was a new treatment to me, it dried fast, and it looked great,? Paul says. ?Bob?s a really nice guy. We know him now, and there?s a level of real trust there, so he?s almost like somebody I go to church with. When he comes by for the job, we?ll talk about what’s going on, his life, other things.?
Paul, 46, is a record producer and songwriter who lives with his wife, Lisa, and daughter, Nicole, in a two-story brick home in Mount Juliet; he moved there in 2006 and, he says, has never thought of replacing Bob.
?Oh, no, not a chance,? he says. ?Once you find somebody who does a bang-up job on your carpet, someone you trust who?s professional and reasonably priced, you stick with him. And Bob?s a real pro, too ? he can identify and take care any kind of stain you can imagine. I don?t know how he does it.
?And that process he uses is great, too, because we have to wait only a couple of hours before we can walk or lie on the carpet again. I?ve never regretted using Chem-Dry, and I imagine I?ll keep using them as long as I have carpet that needs cleaning.?
The franchise owner-client relationship Paul and Bob have built over the years is what we?re aiming for with all of our Chem-Dry owners. Making home and office surfaces drier, cleaner and healthier with best-in-class products and equipment and impeccable service keeps customers happy and paying for years ? and often results in some sound friendships, too.
For 35 years, our great service, products and affordability have led thousands of people around the world to raving Chem-Dry fanhood. If you think you might want to create a few more fans with your own Chem-Dry franchise business, fill out the form on this site and download our free franchise report, with detailed information about our value proposition, people, systems, earnings potential, financing and more!
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