Franchisor Harris Research, Inc. Rides Wave of Milestone Year, Projects 200 Awarded Franchises in 2018
Nashville, Tenn. – For Harris Research, Inc. (HRI), parent company of home service franchise brands Chem-Dry Carpet and Upholstery Cleaning and N-Hance Wood Refinishing, 2017 marked a milestone year.
Chem-Dry celebrated its 40th anniversary and broke into its 53rd country, and N-Hance surpassed the 500-unit mark. The acclaimed international brands expect 2018 to be another stellar year for franchise growth, projecting nearly 200 awarded franchises combined.
Increased consumer spending on home services, growing popularity of healthier and more environmentally friendly services, stronger brand differentiation, and smart investments were significant contributors to the increase in consumer demand and franchise expansion. In addition to the nearly 150 combined franchise units that Chem-Dry and N-Hance awarded in 2017, both brands have experienced sustained growth in recent years. Chem-Dry has added more than 80 units a year for six consecutive years and has averaged more than 100 per year over the past three years. N-Hance has averaged close to 90 units a year over the past five years and has more than doubled its system size during that time period.
“We celebrated some important milestones in 2017 and our goal is to build on that momentum with another year of strong growth with both brands,” said HRI President and CEO Dan Tarantin. “With the future of the home services and remodeling industry looking healthy and vibrant, we expect our franchise owners to continue to grow their sales and expand their operations in their local markets. For that same reason, we’re excited that our two franchise models continue to offer a great opportunity for entrepreneurs to own their own business with a market-leading brand that has a proven track record.”
The HRI leadership team credits much of this success to its ongoing commitment to product and service innovation, and the brands’ exceptional franchise owners. HRI continues to make significant investments in the area of research and development that has resulted in the launch of more than 20 proprietary new and improved products to its line of superior-performing solutions and leading-edge equipment. Chem-Dry has grown sales by leveraging its broad array of services including granite countertop renewal, tile and stone cleaning, and premium area rug cleaning. N-Hance has evolved from a past focus on refinishing floors to the point today where cabinet refinishing has become its most popular service and its main revenue driver.
Chem-Dry uses a green-certified solution and proprietary deeper-cleaning Hot Carbonating Extraction (HCE) process to create healthier homes and workplaces. In a study by an independent lab, Chem-Dry’s HCE cleaning method was found to remove 98 percent of common household allergens from carpets and upholstery and 89 percent of airborne bacteria when a sanitizer was added. As part of the brand’s Healthy Home initiative, it now has 42 Green Certified products.
N-Hance is an innovative, affordable cabinet and floor refinishing service that renews your wood cabinets, floors and other wood surfaces at a lower cost and less disruption than traditional remodeling projects, and with much higher quality and durability than painting methods.
“Our growth and success are tied to the fact that both brands offer unique, high-quality products and services that fit the healthier, more environmentally friendly mindset and lifestyle of today’s customers,” added Tarantin. “While 2017 was a solid year for us, we are projecting an even stronger year in 2018, with plans to award more than 200 units combined. That should allow us to solidify our position as the industry leader in our categories not only in terms of size but in the areas of innovation, quality of work, customer service, and healthfulness.”
Chem-Dry was also recognized by Global Franchise Magazine as the “Best House & Office Franchise” in its 2018 Global Franchise Awards and ranked No. 1 in Category in Entrepreneur Magazine’s Franchise 500 list for the 30th consecutive year. Additionally, N-Hance jumped nearly 100 spots in Entrepreneur’s Franchise 500 List, reaching No. 159, and ranked No. 1 in Category for the fifth consecutive year.
About Harris Research, Inc.
HRI is the owner of the Chem-Dry and N-Hance franchise businesses. Chem-Dry is the world’s leading carpet and upholstery cleaning service with a network of 3,000 units in over 50 countries serving over 11,000 homes and businesses a day worldwide. Its green-certified solution and proprietary Hot Carbonating Extraction cleaning process provide a deeper clean, allow surfaces to dry faster, and leave homes healthier. N-Hance Wood Refinishing is the #1 wood refinishing company in the United States, with more than 500 locations across the U.S., Canada, Australia and New Zealand. N-Hance can restore the natural beauty of your hardwood floors, cabinets, doors and trims or can change the color of your wood surfaces to provide a whole new look with a factory-quality finish. The company’s proprietary products and refinishing techniques shorten the process and decrease the mess, offering a more convenient way to refinish your wood surfaces. Founded in 2001, N-Hance Wood Refinishing is a trusted partner of the Home Depot, with a presence in more than 1,300 locations.