Leadership Team

As a member of the BELFOR Franchise Group family of franchise brands, Chem-Dry benefits from the parent company’s proven track record of building category-leading franchise systems within the residential and commercial services industries. BELFOR’s infrastructure and expertise in areas including research & development/innovation, marketing, training and coaching have allowed the company to grow franchise brands into market leaders. Our Chem-Dry Franchise Team is made up of many talented individuals ready to help you make the leap to business ownership.

Marketing and Executive

Ed Quinlan, President of Chem-Dry
Ed oversees business support services for Chem-Dry’s franchisees, including training and business coaching programs designed to improve performance and the implementation of software improvements designed to make business easier and more profitable.

Abby Baker, VP, Marketing

Abby has over 21 years of marketing experience. Her strengths lie in developing brand strategies for long-term growth and consumer awareness, exploiting marketing channels, and supporting product launches and new strategic investments. Her experience includes providing marketing support for several franchise, co-op and retail-based brands. Wherever she’s gone, Abby has increased ROI using data-driven marketing and market research, growing brand awareness with PR and brand integration.

Training and Support

Kati Buckland, New Franchise Success Support Manager
Kati was a successful Chem-Dry Franchise Owner for 22 years.  Her franchise was a highly awarded, noted as being top performing and engaged with the network. She served on the Chem-Dry Franchise Advisory Council and took her leadership opportunity to assist franchise owners across the world to implement best practices and create systems for performance and accountability.  Kati brings her experience and her passion for the Chem-Dry brand and its owners to the team to guide franchisees as they begin their business journey.