Chem-Dry Franchise Owners Review
Interviews with some of our longest-tenured and most successful franchise owners
Tripp House (Chem-Dry of Jacksonville, FL), Sara Jabobson (Chem-Dry of Stafford, VA), and Ed Frutig (Chem-Dry of Michiana, IN)
Robyn Smith, Chem-Dry of Atlanta
In 1984, Robyn Smith and her husband, Stu, decided to leave their corporate managerial positions for franchise ownership with Chem-Dry. They were among the first Chem-Dry pioneers, some of our first franchise owners, and they quickly realized Chem-Dry was their vehicle to a more fulfilling career and life.
Q. How did you hear about Chem-Dry?
A. My mother-in-law had heard of Chem-Dry and told us about it. She was saying, “Oh, the ladies at the beauty salon have been really talking it up, they’re fantastic,” and she suggested we look into it. Now, it wasn’t like we had always wanted to clean carpet. It’s not the sexiest job in the world. But the price was right; it’s a very low-entry franchise, and it didn’t require a great deal of technical expertise. So we opened the first Chem-Dry franchise in Georgia in March 1985, and we’ve added five franchises since then. And once the entrepreneurial bug bit, I wasn’t looking back. It’s about having control over your own future and the freedom to do what you want to do and go where you want to go. I love this business. I love everything about it. I don’t think about it like we’re cleaning carpet; we’re improving lives by providing them with healthy homes and offices in a way that people can trust and count on.
Doug & Caroline Desario, Chem-Dry of Ventura, CA
The Testermans, Chem-Dry of Fort Smith, AR
Joe Weiss, Chem-Dry of Washtenaw, Ann Arbor, MI
Weiss, 38, bought his first six Chem-Dry franchises from another franchisee in 2005 and now owns 10 in three separate southeast Michigan territories. His frustration with a sales job led him to the entrepreneurial dream, and he’s now sitting on top of a small cleaning service empire.
Q. Is Chem-Dry better as a one-unit franchise or a multi-unit franchise?
A. For me, being an entrepreneur, I want to make as much money as I can possibly make, which is why I have five trucks and 10 franchises. You can be a success with just one truck and one franchise; there are people in the Chem-Dry system who have done that, but it makes me feel a little more comfortable as far as the money I can make with multiple franchises. That’s one of the nice things about Chem-Dry. You can be as big or as small as you want.
Q. Would you recommend this franchise? Why?
A. I definitely would. I strongly believe in the brand, the product and the process. The home office will help you with whatever you need, and as long as you develop some loyal fans and customers, it’s definitely something you can use to secure a very good life. It’s gotten me freedom from the rat race and a chance to do my own thing. I make my own days, do things at my own leisure, support my family and own my own home, plus I have some rental properties on the side. Without Chem-Dry, I’d probably be more limited and restricted in my life.